Publication
Open Access

Do Consumers and Businesses Need a New Architecture of Consumer Law? A thought-provoking impulse

Thumbnail Image
Files
LAW_2012_23_Rev.pdf (773.11 KB)
2012/23
License
Cadmus Permanent Link
https://hdl.handle.net/1814/23275
Full-text via DOI
ISBN
ISSN
1725-6739
Issue Date
2012
Type of Publication
Working Paper
Keyword(s)
Consumer protection; European consumer law; The notion of the consumer; Internet sales; Services; Enforcement; Remedies; ADR and ODR; Collective remedies; Role of regulatory agencies
LC Subject Heading
Other Topic(s)
EUI Research Cluster(s)
Initial version
Published version
Succeeding version
Preceding version
Published version part
Earlier different version
Initial format
Author(s)
Citation
EUI LAW; 2012/23
Cite
MICKLITZ, Hans-Wolfgang, Do Consumers and Businesses Need a New Architecture of Consumer Law? A thought-provoking impulse, EUI LAW, 2012/23 - https://hdl.handle.net/1814/23275
Abstract
The paper is a translation of the Gutachten prepared for the 69. Deutschen Juristentag to be held in September 2012. It pleads for a separate consumer law code outside private law codifications. The benchmarks are: rethinking the concept of the consumer (the vulnerable consumer and the consumer/customer), focussing beyond traditional consumer law on internet sales and on consumer services (telecom, energy, transport, financial services), integrating and developing a consistent approach to consumer law enforcement via individual and collective action, via ADR, courts and administrative bodies. The solution is seen in a movable system (bewegliches System) that allows for connecting substantive rights and remedies to the different concepts of consumers, vulnerable, confident and responsible.
Table of Contents
Additional Information
The WP revised version, language corrections, available online on 9 October 2012.
External Links
Publisher
Version
Research Projects
Sponsorship and Funder Information
Collections
LAW Working Papers