Do Consumers and Businesses Need a New Architecture of Consumer Law? A thought-provoking impulse

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dc.contributor.author MICKLITZ, Hans-Wolfgang
dc.date.accessioned 2012-08-03T13:41:16Z
dc.date.available 2012-08-03T13:41:16Z
dc.date.issued 2012
dc.identifier.issn 1725-6739
dc.identifier.uri http://hdl.handle.net/1814/23275
dc.description The WP revised version, language corrections, available online on 9 October 2012.
dc.description.abstract The paper is a translation of the Gutachten prepared for the 69. Deutschen Juristentag to be held in September 2012. It pleads for a separate consumer law code outside private law codifications. The benchmarks are: rethinking the concept of the consumer (the vulnerable consumer and the consumer/customer), focussing beyond traditional consumer law on internet sales and on consumer services (telecom, energy, transport, financial services), integrating and developing a consistent approach to consumer law enforcement via individual and collective action, via ADR, courts and administrative bodies. The solution is seen in a movable system (bewegliches System) that allows for connecting substantive rights and remedies to the different concepts of consumers, vulnerable, confident and responsible. en
dc.language.iso en en
dc.relation.ispartofseries EUI LAW en
dc.relation.ispartofseries 2012/23 en
dc.subject Consumer protection en
dc.subject European consumer law en
dc.subject the notion of the consumer en
dc.subject internet sales en
dc.subject services en
dc.subject enforcement en
dc.subject remedies en
dc.subject ADR and ODR en
dc.subject collective remedies en
dc.subject role of regulatory agencies en
dc.title Do Consumers and Businesses Need a New Architecture of Consumer Law? A thought-provoking impulse en
dc.type Working Paper en


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