The empire strikes back : digital control of unfair terms of online services
Title: The empire strikes back : digital control of unfair terms of online services
Citation: Journal of consumer policy, 2017, Vol. 40, No. 3, pp. 367-388
ISSN: 0168-7034; 1573-0700
The authors argue that it is possible to partly automate the process of abstract control of fairness of clauses in online consumer contracts. The authors present a theoretical and empirical argument for this claim, including a brief presentation of the software they have designed. This type of automation would not replace human lawyers but would assist them and make their work more effective and efficient. Policy makers should direct their attention to the potential of using algorithmic techniques in enforcing the law regarding unfair contractual terms, and to facilitating research on and ultimately implementing such technologies.
Published online: 19 June 2017
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