A study of the communication channels used by migrants and asylum seekers in Italy, with a particular focus on online and social media

Abstract

The present study provides a comprehensive analysis of the information and communication channels that migrants use upon their arrival in Italy, and which may help determine their secondary movements. The pages that follow present findings drawn from surveys and interviews and focus groups carried out in Italy with 686 migrants (including irregular migrants, asylum seekers, and migrants who qualified for refugee status, humanitarian protection or subsidiary protection) during the second half of 2017. These findings are followed by recommendations involving the development of more effective mechanisms for migration information dissemination and for awareness-raising campaigns for migrants within the context of the EU’s Action Plan against Migrant Smuggling.