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dc.contributor.authorBRAY, Robert L.
dc.contributor.authorCOVIELLO, Decio
dc.contributor.authorICHINO, Andrea
dc.contributor.authorPERSICO, Nicola
dc.date.accessioned2019-03-01T14:53:25Z
dc.date.available2019-03-01T14:53:25Z
dc.date.issued2016
dc.identifier.citationM&SOM : manufacturing & service operations management, 2016, Vol. 18, No. 4, pp. 545-558
dc.identifier.issn1523-4614
dc.identifier.issn1526-5498en
dc.identifier.urihttps://hdl.handle.net/1814/61464
dc.description.abstractWe model how a judge schedules cases as a multiarmed bandit problem. The model indicates that a first-in-first-out (FIFO) scheduling policy is optimal when the case completion hazard rate function is monotonic. But there are two ways to implement FIFO in this context: at the hearing level or at the case level. Our model indicates that the former policy, prioritizing the oldest hearing, is optimal when the case completion hazard rate function decreases, and the latter policy, prioritizing the oldest case, is optimal when the case completion hazard rate function increases. This result convinced six judges of the Roman Labor Court of Appeals-a court that exhibits increasing hazard rates-to switch from hearing-level FIFO to case-level FIFO. Tracking these judges for eight years, we estimate that our intervention decreased the average case duration by 12% and the probability of a decision being appealed to the Italian supreme court by 3.8%, relative to a 44-judge control sample.
dc.language.isoen
dc.publisherINFORMSen
dc.relation.ispartofM&SOM : manufacturing & service operations management
dc.subjectMultitasking
dc.subjectMultiarmed bandits
dc.subjectField experiment
dc.subjectProduction scheduling
dc.subjectItalian judiciary
dc.subjectPoliciesen
dc.titleMultitasking, multiarmed bandits, and the Italian judiciary
dc.typeArticle
dc.identifier.doi10.1287/msom.2016.0586
dc.identifier.volume18
dc.identifier.startpage545
dc.identifier.endpage558
eui.subscribe.skiptrue
dc.identifier.issue4


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