Show simple item record

dc.contributor.authorFERRAZ VIEIRA, Tiago Alexandre
dc.date.accessioned2023-05-30T08:51:57Z
dc.date.available2023-05-30T08:51:57Z
dc.date.issued2023
dc.identifier.citationNew technology, work and employment, 2023, OnlineFirsten
dc.identifier.issn0268-1072
dc.identifier.issn1468-005X
dc.identifier.urihttps://hdl.handle.net/1814/75616
dc.descriptionPublished online: 24 May 2023en
dc.description.abstractThis article examines the phenomenon of self-exploitation among platform couriers, using the company Glovo as a case study. The research, based on a qualitative approach with interviews from 22 different stakeholders, highlights the ways in which precarity, entrepreneurial subjectivity, and gamification intersect to create what are referred to as postdisciplinary control mechanisms. These mechanisms shift the locus of exploitation from the employer to the workers' inner selves, which are compelled to follow implicit guidelines due to their precarious situation. The use of algorithmic management by platform companies like Glovo plays a major role in this architecture marked by overwork, exposure to hazardous conditions, and economic dependence. The article urges policymakers to look beyond platform workers' employment status debate and address the design of algorithms and broader forms of labour precarity, so that policies that successfully improve workers' experience are designed.en
dc.description.sponsorshipThis article was published Open Access with the support from the EUI Library through the CRUI - Wiley Transformative Agreement (2020-2023)en
dc.format.mimetypeapplication/pdfen
dc.language.isoenen
dc.publisherWileyen
dc.relation.ispartofNew technology, work and employmenten
dc.rightsinfo:eu-repo/semantics/openAccessen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.titlePlatform couriers' self-exploitation : the case study of Glovoen
dc.typeArticleen
dc.identifier.doi10.1111/ntwe.12272
dc.rights.licenseAttribution 4.0 International*


Files associated with this item

Icon
Icon

This item appears in the following Collection(s)

Show simple item record

Attribution 4.0 International
Except where otherwise noted, this item's license is described as Attribution 4.0 International