Type: Working Paper
Do Consumers and Businesses Need a New Architecture of Consumer Law? A thought-provoking impulse
Working Paper, EUI LAW, 2012/23
MICKLITZ, Hans-Wolfgang, Do Consumers and Businesses Need a New Architecture of Consumer Law? A thought-provoking impulse, EUI LAW, 2012/23 - https://hdl.handle.net/1814/23275
Retrieved from Cadmus, EUI Research Repository
The paper is a translation of the Gutachten prepared for the 69. Deutschen Juristentag to be held in September 2012. It pleads for a separate consumer law code outside private law codifications. The benchmarks are: rethinking the concept of the consumer (the vulnerable consumer and the consumer/customer), focussing beyond traditional consumer law on internet sales and on consumer services (telecom, energy, transport, financial services), integrating and developing a consistent approach to consumer law enforcement via individual and collective action, via ADR, courts and administrative bodies. The solution is seen in a movable system (bewegliches System) that allows for connecting substantive rights and remedies to the different concepts of consumers, vulnerable, confident and responsible.
The WP revised version, language corrections, available online on 9 October 2012.
Cadmus permanent link: https://hdl.handle.net/1814/23275
Series/Number: EUI LAW; 2012/23
Keyword(s): Consumer protection European consumer law the notion of the consumer internet sales services enforcement remedies ADR and ODR collective remedies role of regulatory agencies
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